What Our Clients Say
SmartLinx has given us a strong element of control over our labor costs. The Schedule Optimizer product provides the information that enables us to optimize our staffing levels and as a result we have realized substantial cost savings. This sophisticated system is reliable and flexible. Combined with the Time & Attendance module, the fully integrated system allows us to set and enforce complex work rules automatically.
The support staff is responsive and knowledgeable not only on their products, but they also have an understanding of long term care staffing. They have also been very helpful in working with us to define best practices.
Before SmartLinx, the industry standard for scheduling was paper. At Lorien, we wanted to automate our labor management processes, and looked at many vendors in order to manage and reduce our labor expense. We selected SmartLinx because they understand what it takes to operate a long term care facility, and this understanding has been integral in helping us achieve our goals.
With Schedule Optimizer and Time & Attendance, we have gained savings by reducing overtime and eliminating our use of agency employees.
SmartLinx has allowed us to refine and improve how we manage our largest expense, labor cost.
“We have been using Smartlinx for several months. We were looking for a system for both Time and Attendance and Scheduling and Smartlinx was the only full-featured system with the management capabilities, flexibility, price, tech support, and maintenance plan that met our requirements. Without doubt the system has paid for itself already”
Chief Information Officer
• SmartLinx products and services solved the problem of disjointed and disconnected systems with a one-stop solution to personnel scheduling, timekeeping, payroll and human resources management.
• Ad hoc query reporting has allowed us to review payroll in a valuable global format, to verify such things as overtime pay and compliance with relevant policies and procedures, prior to payroll processing.
• SmartLinx products and services helped standardize and computerize policies and procedures related to human resources time, attendance and payroll processing.
• It is critically important that SmartLinx possesses an impressive understanding of multi-faceted long term care.
“SmartLinx has made it easy for us to access information and exercise control of labor expense throughout our organization.”
“We have the real-time information we need to make better decisions; this in turn has created improved staffing levels” And because we can project the staffing levels down the road, we are able to make better hiring decisions.
In addition, the support we receive from SmartLinx is tremendous. Whenever we need help, we either call or submit a request online and it is always taken care of quickly and by someone who knows what they are doing. Usually in an hour or less.”