Fast and knowledgeable, our SmartLinx Customer Support experts are here to answer your questions, troubleshoot issues, and serve as your go-to guides in enabling the best SmartLinx experience possible for you and your team.

Why you'll love us

Responsiveness. Knowledge. Experience. Those are the qualities you’ll find in every SmartLinx Customer Support agent. Our 96% Customer Satisfaction Score means whenever you reach out, you’ll get the help you need, when you need it, every time.

How we work

Our goal is to empower you at every turn. So we handle every support ticket with a structured program of problem analysis and resolution, complemented by advice and best practices information. That way, you’re always better off than when you started.

A lot or a little. It's your choice.

We don’t believe in one-size-fits-all support. That’s why we let you select the level that best suits your business needs and budget. Together we’ll design a combination of Help Desk support and product maintenance that’s just right for you.

The support staff is responsive and knowledgeable not only on their products, but they also have an understanding of long-term care staffing. They have also been very helpful in working with us to define best practices.

Ken Scharf
CIO, King’s Harbor

See what success with SmartLinx looks like »

Supporting you is
what we're here to do

Schedule a demo